Everything TypePad

07.09.2005

Thanks for Your Patience

It would be an understatement to say that we here at Six Apart have had a busy week following last weekend’s push of all the new features in TypePad. While we were very excited about how feature-packed this new release is, we were less-than-pleased with the amount of service degradation that resulted because of some code hiccups.

You can rest assured knowing that the staff here have been working around the clock monitoring TypePad’s performance and resolving performance issues. We apologize for any inconvenience you may have experienced including the various display bugs that cropped up. This includes the paragraph spacing, footer and TypeList item display quirks that have now been resolved.

Lastly, we realize that we could have done a much better job giving you an advanced warning about the sort of behavior that was to be expected with the release (including the rebuilding of your weblog). We’ve learned from this experience and will be giving you more than ample notice about upcoming releases.

Remember, we also have our status site to help you keep track of site maintenance.

Your suggestions and effort in helping us troubleshoot the issues has been greatly appreciated and we hope that you enjoy the new features — which are rather awesome. Keep an eye out for posts in the future that will tell you how to best utilize the new features.

Six Apart
Makers of weblog software and services for individuals, organizations and businesses.
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