[MTOS-dev] should there be an mtos-general? or (shudder) mtos-help?

[Bud Gibson]

Did not mean to convey an overly strong sense of dismissal, merely
re-raising the point on a list where it might hit a more targeted audience.

A few points:

1.  Generally, it's really hard to use forums:  hard to track, hard to find
your answer there, yet another login if you want to post your own message.
Email is the great equalizer in terms of usability.

2.  Things I see really succeed have an open-mike type of list.  Recent OSS
projects I have seen with this are Sam Ruby's Venus aggregator,
microformats, jquery, ruby on rails.  Probably because email is the great
equalizer, and also because it intrudes into people's lives.

3.  Even today, Timothy Appnel said to someone on pro-net that he thought
there was an mtos list for support.

Note, you would not be obliged to join the mtos-general list.

Bud

On Dec 12, 2007 8:17 PM, Arvind Satyanarayan <arvind.2111 at gmail.com> wrote:

>
> On Dec 12, 2007, at 5:11pm, Bud Gibson wrote:
>
> > I posed something like this question to the pronet mailing list only
> > to be dismissed.
> >
> > However, most successful OSS projects I have interacted with have
> > such a list.  It helps them grow their community, seemingly key to
> > making the product viable.
> >
> > My guess is that anyone who is bravely going to download MTOS is
> > probably not a pure commercial customer.
> >
> > Bud
>
> Hi Bud
>
> I don't understand why you feel dismissed, we have support forums, why
> do we need yet another channel which may further confuse users ("where
> should I submit my question?") and create more noise (when a user
> submits the same questions through all channels). Do you feel there is
> a scenario where support mailing lists are superior to forums?
>
> Cheers,
>
> Arvind
>
> -----
> Arvind Satyanarayan <arvind.2111 at gmail.com>
>
> http://arvind.vox.com/
> http://www.movalog.com/
> http://www.thestylecontest.com/
>
>
>
>
>


-- 
Bud Gibson
cell:  734-657-4800
web:  http://michiganinnovators.org
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