[MTOS-dev] should there be an mtos-general? or (shudder) mtos-help?

[Arvind Satyanarayan]

On Dec 12, 2007, at 5:11pm, Bud Gibson wrote:

> I posed something like this question to the pronet mailing list only  
> to be dismissed.
>
> However, most successful OSS projects I have interacted with have  
> such a list.  It helps them grow their community, seemingly key to  
> making the product viable.
>
> My guess is that anyone who is bravely going to download MTOS is  
> probably not a pure commercial customer.
>
> Bud

Hi Bud

I don't understand why you feel dismissed, we have support forums, why  
do we need yet another channel which may further confuse users ("where  
should I submit my question?") and create more noise (when a user  
submits the same questions through all channels). Do you feel there is  
a scenario where support mailing lists are superior to forums?

Cheers,

Arvind

-----
Arvind Satyanarayan <arvind.2111 at gmail.com>

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