The Movable Type Knowledge Base

Your Account

Additional Logins for Help Ticket Access

Can I add additional logins to my account for others to open help tickets on my behalf, or on behalf of my organization?

Basic Support

What is the definition of "Basic Support" as included with my license?

Changing Account Information

How do I change the information on my account, such as my email address or password?

Support Ticket Guidelines

What are the guidelines for using the support ticket system?

Unable to Download In Internet Explorer

I get an error when trying to download Movable Type using Internet Explorer.

Your User Record Could Not Be Found

When I try to log into Your Account, I get an error message that says "Your User Record Could Not Be Found".

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