Movable Type Knowledge Base: 500 On Activity Log

Question

When trying to view my Activity Log, I get a 500 Internal Server Error.

Answer

Note: This information refers only to Movable Type versions below 3.2. In 3.2, the Activity Log display is now paginated.

If you've not reset your Activity Log in a while, it's possible it has grown so large that any request to view it will time out on your server, resulting in an error.

In pre-3.16 versions of Movable Type, you can use the following URL to reset your Activity Log without having to view it first:

http://www.example.com/mt/mt.cgi?__mode=reset_log

replacing http://www.example.com/mt/ with the path to your Movable Type installation folder.

This will remove all log entries, and you should then be able to view any subsequent errors logged there.

If you're running 3.16/3.17, you cannot reset the log using the URL above, due to "magic tokens". Try the following modification instead: Add shortcut to reset Activity Log.

Important: Remember to view and reset your Activity Log regularly to avoid these errors in the future.

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