Subscribers Never Receive Notification of New Entries
Question
I published a new entry, but no one on my notification list received the email telling them about it.
Answer
Note: There was a bug introduced in version 3.15 which affected the send notification feature. Please upgrade to the latest version of Movable Type to eliminate this bug as a possible cause for this issue.
Have You Sent the Notification?
The notifications for new entries are not sent out automatically, so make sure you have sent the notification after publishing your entry:
Navigate to the Edit Entry screen of the entry for which you wish to send a notification, and select the Notifications tab1. You can include a personal message in the notification by typing it into the text area. You can also elect to send an excerpt or the entire entry body by checking the appropriate options.
Check Configuration Settings for Sendmail
If you get an error when sending the notifications, or notification emails are still not being received by anyone on your list, see if you need to change the path setting in mt-config.cgi2 for the sendmail program on your server:
# By default, Movable Type looks for sendmail in three locations:
# /usr/lib/sendmail, /usr/sbin/sendmail, and /usr/ucblib/sendmail.
# If your sendmail is in a different location, you can adjust the
# SendMailPath configuration setting.
#
# SendMailPath /usr/sbin/sendmailYou may need to ask your host for the proper path to sendmail, so you can enter it into the section shown above. Remember to uncomment the setting3. Then save mt-config.cgi and upload it back to your server in ASCII mode.
If this still does not resolve the problem, check with your host to make sure sendmail is working properly on your server.
If your server does not have sendmail, you may be able to use SMTP instead. See Using SMTP instead of sendmail for more information.
1 In versions prior to 3.2, scroll down on the Edit Entry screen to the Send Notification section.
2 In versions prior to 3.2, the configuration file is named mt.cfg.
3 To uncomment a setting means to remove the # from the beginning of the line where it appears.
