Six Apart has a variety of support options and self-service resources for you to choose from. This chapter provides pointers to those options so that you can get help when you need it. An overview of Movable Type support options can be found online at http://www.sixapart.com/movabletype/support.

Users who have purchased a paid license for Movable Type 3.0 or above get access to Basic and Advanced personal support options.

Basic Support includes access to our Members-Only Knowledge Base and use of an online help ticket system to request assistance with Movable Types features. To access the Basic Support system, log in to your account and use the links to the right under "Help & Support."

Since not every support issue can be resolved with the Free or Basic support plans, Advanced Support services are available and are charged on a per-incident basis.