We've become aware that it's pretty difficult for our customers to find service-related news throughout our various weblogs and new sources -- this is something that needs consolidation onto one easy-to-find page or feed. We're also planning on integrating these sites more fully into the TypePad application. In the meantime, for everyone who's been following the TypePad issues last Friday, you can keep up to date with what's going on by reading Everything TypePad and the Six Apart Status Page, which is real-time update of the current status of the TypePad and TypeKey service. Additionally, Anil Dash, our VP of Professional Products answered a few questions about the service outage during this podcast.
Here's some quick links to the various Everything TypePad! posts about the outage:
Recap of Friday's TypePad Outage 12/19 at 04:38 PM
TypePad Update: Data Restored 12/18 at 11:01 PM
TypePad is Back Up 12/16 at 03:38 PM
Update on TypePad Issues 12/16 at 02:16 PM
Current Issues with TypePad 12/16 at 09:40 AM
While we can't make promises about perfect performance, we are constantly striving to improve our infrastructure and create the best possible environment for webloggers -- which includes helpful and attentive support and responsiveness from Six Apart. As noted in these posts, the proactive fixing of problems can often create other ones during the process. We apologize for these problems occurring and also hope to keep our customers more informed in the future.